Creator Terms & Conditions

Styled Home Studios – Creator Terms and Conditions

Last updated in January 2023.

These are the terms and conditions (“terms”) of Styled Home Studios Ltd, a company registered in England and Wales under company number 13571219 whose registered office is West Greenbank, Hickmans Lane, Lindfield, Haywards Heath, West Sussex, RH16 2DR (“we” or “us”).

These terms apply to all Creators who user our platform and a legally binding contract is formed between you and us.

We may update these terms from time to time, so please check back regularly as any updates in force at the time will apply to your use of our services. It is important that you have also read our privacy and cookies policy here, which governs your use of our platform.

• Definitions
  • In these terms, we use the following definitions:

“Creator Account” means a registered account on the platform for use by a Creator

“Booking” means the booking by a Creator of a Property or parts thereof, advertised through the platform, for an Event and the terms “Book” and “Booked” shall be construed accordingly

“Booking Fee” means the agreed total price (including VAT where relevant) charged by a Host to the Creator in respect of a Booking

“Creator” and “you” means Creators who search for, book or use Properties

“Creator Commission” means a commission

“Event” means use of the Property by the Creator as a location home for creative projects, such as photography or film shoots in accordance with the Booking

“Host” means Creators who publish and offer Properties

“Listing” means an advert published by a Host on our platform offering the Property

“Platform” means our platform, available at styledhomestudios.co.uk

“Service Charge” means the service charge of 8% of the Booking Fee (excluding VAT where relevant) payable by you to us and to be paid at the time of, and in addition to, the Booking Fee.

“Property” means the space, property or location offered by Hosts.

• Creator terms
  • Our platform is a curated online marketplace where Hosts can list their Property or specified space(s) within their property to be Booked for an Event and you can communicate with potential Hosts.
  • Hosts are solely responsible for the Listing, including ensuring that it is accurate, not misleading and in accordance with advertising standards.
  • Our role is to provide the platform and we have no responsibility to you or to third parties for the Listing whatsoever. The fact that a Listing is published on the platform does not indicate that we have verified the Property or endorsed the Listing.
  • While we undertake suitable verification of Hosts and Listings, we cannot guarantee that all Listings will be true, accurate and not misleading and will include everything that you may need to know nor can we guarantee that all Properties will be available, of suitable quality and safe, or that the Host has all legal rights and consents to hire the Property to you. We will seek to remove any Listings that we deem to be inappropriate, false, or misleading.
  • Once you have Booked a Property, a legal contract is formed between you and the Host on the terms set out below and as amended by agreement between the parties and any specific terms set out in the Listing.  Under no circumstances shall we be a party to that contract. It is the Host’s responsibility to provide you access to the Property at the times and dates agreed in the Booking.
  • You will only receive the Property address and location once the Booking Price and Service Charge is paid in full.
  • For the duration of the Event, you are granted a limited licence to use the Property for the purpose you have intended and which have been accepted by the Host. Your licence will automatically end when the period booked by you for the Event ends.
• Payments
  • At the point a Booking Request is submitted, Stripe will hold an authorisation of the charge on your card, until the Host accepts the Booking, at which point the money will be taken.  We will remit the Booking Fee (less the applicable commissions) to the Host after the satisfactory completion of the Event (or cancellation, pursuant to clause [4] below), subject to no dispute being raised by either party.
  • When you make a Booking, we will add the Service Charge to the Booking Fee and retain this as our fee. The full Service Charge is payable upon booking.
  • All payments made by you are processed by a third party payment processor, currently Stripe, and you should read their terms and conditions and privacy policy before you make a Booking as you will be bound by them at all times. You agree to provide us with accurate and complete information and you authorise us to share this information and all transaction information related to your use of Stripe.
  • We reserve the right to change the Service Charge at any time, and will provide you adequate notice of any fee changes before they become effective.

• Cancellations
  • In the event you need to cancel your Booking, you should contact the Host (via the platform) was much notice as possible, as the shorter the notice you provide, the lower the refund you will be entitled to, as follows:
    • if you cancel your Booking more than 7 days before the start of your Event, you will be refunded the Booking Fee;
    • if you cancel your Booking between 48 hours and 7 days before the start of your Event, you will be refunded 50% of the Booking Fee; or
    • if you cancel your Booking within 48 hours of the start of your Event, you forfeit the full Booking Fee.
  • In no circumstances will the Service Charge be refunded on termination by you.
  • You will be notified by email of cancellation of your Booking.
  • If you need to change the date of the Event, please contact the Host through our Platform. A date change may be rescheduled if mutually agreed upon by us and the Host. The  rescheduled Event must be the same duration as the original confirmed Event and also mutually agreed upon in a time period that complies with the above Cancellation Policy.
  • The Host is responsible for honouring any Bookings and making the Property available in accordance with the agreed terms of the Booking. If the Host cancels a Booking less than 7 days prior to the Event you will receive back the full Booking Fee and the Service Charge.
• Your responsibility
  • All platform login details and Creator Account information are confidential and you should not disclose your login details to anyone else. You must notify us if you are aware of or have reason to believe that your Creator Account is being used by a third party and we will take steps to restrict access to your Creator Account. You will at all times remain solely responsible for all activities on your Creator Account, whether by you or by any third party and we can accept no liability or responsibility on your behalf.
  • By accessing our platform, you warrant to us that you are at least 18 years old and have the capacity to enter into a legally binding contract. If you are contracting on behalf of a company, you represent and warrant that you are authorised by that company to enter into such con tracts and to bind the relevant company.
  • You are responsible for your own acts and omissions in using the platform and making a Booking.
  • You are solely responsible for choosing the Property and making a Booking. It is important that you have done your own research, asked any relevant questions of the Host and ensured that the Property meets your requirements. You accept and understand that you will be bound by any limitations or restrictions imposed on users of the Property, including the house rules stipulated by the Host.  You should note that such matters if set out in writing in correspondence or the Listing will become terms of the contract between you and the Host.
  • When making a Booking, you are required to confirm the number of individuals that will be in attendance. Where you attend a Property with more than the confirmed number of individuals, the Host reserves the right to terminate your Booking immediately (without refund to you), or to add extra time to your Booking (only if they choose to do so within their sole discretion).
  • You must not use the Property for the photography of anything which is pornographic, offensive or inappropriate. Naked and underwear photography may be permitted, where the Host has approved this in advance. It is essential that, when liaising with a potential Host, you are open and up front about the proposed use of the Property so that they may decline the Booking if they so wish.  The Host will not be responsible to you for any loss and you agree to indemnify and hold them harmless from any legal claim if you are fail to abide by this term and the Host later cancels your Booking or prohibits access to the Property before or during the Event.
  • You understand and agree that you will not seek to circumvent these terms by engaging outside our platform with a Host introduced to you through the platform to hire out their Property.  You also agree not to contact a Host for any purpose other than asking a question related to your own Booking, including, but not limited to, recruiting or otherwise soliciting any Host to join third-party services, applications or websites.  In the event that you seek to do so, we may seek payment from you for our Service Charge for any Events undertaken where the Host has been introduced through the platform.
  • It is essential that you respect the Host’s rights to privacy and confidentiality and that you will only use the Host’s contact details for the purposes of discussing the Event. You must not share these details with any third party.
  • You must leave the Property in the condition that it was at the start of the Event (including returning any furniture back to its original place) and you must leave promptly at the agreed time unless the Host agrees to extend the Booking. This must be undertaken through the “Overtime” function on the platform and, unless otherwise agreed, will be charged at 1.5 times the listed hourly rate.
  • By making a Booking, you confirm that you carry public liability insurance in the amount of at least £1,000,000.
  • When using the platform, you must not and must not enable others to:
    • breach these terms;
    • make a Booking so as to facilitate any illegal or unlawful activity;
    • discriminate against or harass anyone on the basis of any protected characteristics under the Equality Act 2020, or engage in any violent, harmful, abusive or disruptive behaviour;
    • use our platform for any other purpose than to source and book a Property;
    • copy, store or otherwise access or use any information and/or personal data you obtain via the platform of any Creator in a way that would constitute a breach of their rights to privacy;
    • use our platform to send unsolicited messages to others; or
    • do anything which is a criminal offence under the Computer Misuse Act 1990, such as introducing viruses, worms, Trojans and other technologically harmful or damaging material.
• Our responsibility
  • We shall provide the platform with reasonable care and skill although we don’t warrant that your use of the platform will be uninterrupted or error-free and you agree to hold us harmless from any loss arising from such event.
  • We represent and warrant that we have the full right, power, legal capacity, and authority to enter into, deliver and fully perform under these terms and that our performance hereunder will fully comply with all applicable laws, rules and regulations in force.
  • We do not guarantee to conduct identity verification or background checks on any Host and if we do we disclaim any warranties of any kind, either express or implied, that such checks will be effective in any way.

• • We shall not be liable for any breach of any Booking terms or the failure of a Host to fulfil their booking.

• • We will not issue invoices between Host and Creator. If such invoices are required, the Host and Creator must communicate with each other directly.
  • We are not liable for any damage caused to the Property during your Event or to your products and equipment.
  • We will not assume any liability for any direct or indirect losses or damages that may result, including, but not limited to, economic loss. Nothing in these terms shall exclude any liability under the law that cannot be excluded, including death or personal injury caused by negligence.
  • We do not guarantee the accuracy of material provided on our platform. As far as legally possible, we exclude legal responsibility for the following:
    • any loss to you arising from your use of our platform;
    • any loss to you arising from your use of the Property;
    • loss of income or revenue, anticipated savings, business, opportunity, profit or goodwill; or
    • any indirect, special or consequential loss.
  • We do not make any warranties or guarantees about our platform. We also exclude, as far as legally possible, all terms and warranties or promises implied by law or by statutes.
  • Where an event occurs that is outside our control, we will do our best to manage this. However, it may prevent us from providing certain parts of our platform, and we will not be liable for this failure.
  • Our liability under these terms is limited to the Service Charge payable by you under these terms.
• Intellectual property rights
  • We are the owner or licensee of all content on our platform save for the Listings.  The content on the platform may in its entirety or in part be protected by copyright, trademark, and/or other laws.  You acknowledge and agree that the content on the platform, including all associated intellectual property rights, are our exclusive property and/or our licensors or authorising third-parties. You will not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the platform. All trademarks, service marks, logos, trade names, and any other source identifiers of Styled Homes Studios used on or in connection with the platform are trademarks or registered trademarks of Styled Home Studios. Trademarks, service marks, logos, trade names and any other proprietary designations of third parties used on or in connection with the platform are used for identification purposes only and may be the property of their respective owners.
  • You are not permitted to:
    • rent, lease, sub-license, loan or otherwise make the content available to any person;
    • copy the content, except as part of the normal use of the content;
    • translate, merge, adapt, vary, alter or modify the content, nor allow the content to be incorporated into other programmes;
    • disassemble, decompile, reverse engineer or create derivative works from the content.
  • You must also comply with all applicable law when using the content. If you breach these terms, any right to use our content shall end immediately, and must destroy or return any copies you have made.
  • By making a Booking and attending a Property, you understand this does not impact your intellectual property rights to your own content. You remain the sole and exclusive owner of such content created at the Property, and the Host does not receive any intellectual property rights.
  • From time to time, we may request that your content is used by us to advertise our service. In such cases, this will only be permitted with your prior written consent, which you are free to approve or decline.
• Indemnity

By entering into these terms, you agree to indemnify us against any and all claims, actions, suits or proceedings, as well as any and all losses, liabilities, damages, costs and expenses (including reasonable legal fees) arising out of a) any non-compliance by you with these terms; b) any improper use of our platform; and / or c) your interaction with any Creator or use of any Property, including without limitation any injuries, losses or damages (whether compensatory, direct, incidental, consequential or otherwise) of any kind arising in connection with or as a result of such interaction, or use.

• Links from the platform

Links from our platform website to other websites are for information only. We don’t control them and we don’t accept responsibility for other websites or any materials found upon them or any loss you suffer from using them.

• Term and Termination, Suspension and other Measures
  • You may terminate this agreement as Creator at any time by sending us an email. If you cancel your Creator Account, any confirmed Booking(s) will be automatically cancelled and any refunds will be subject to the cancellation provisions set out in paragraph 4.1.
  • We may terminate this Agreement with you as a Creator for convenience at any time by giving you fourteen (14) days’ notice via email to your registered email address.
  • We may immediately, without notice, terminate this Agreement and/or stop providing access to the platform if (i) you have materially breached your obligations under these Terms, (ii) you have violated applicable laws, regulations or third party rights, or (iii) we believe in good faith that such action is reasonably necessary to protect the personal safety or property of us, our Creators, or third parties (for example in the case of fraudulent behaviour of a Creator).
• General
  • We intend to rely on the written terms set out in these terms. These written terms constitute the entire agreement between you and us.
  • We change these terms from time to time and you must check them for changes because they are binding on you.
  • Should there be any conflict between these terms and any hosting platform or payment gateway, these terms shall prevail.
  • No third parties have any rights under these terms, and the Contracts (Rights of Third Parties) Act 1999 shall not apply.
  • If either you or us needs to send a notice to the other, they will send it to the last email address notified to the party. Time of delivery will be the time of transmission of the email. This does not apply to the service of legal proceedings.
  • If any provision or part-provision of these terms is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any such modification or deletion shall not affect the validity and enforceability of the rest of these terms.
  • These terms, and any non-contractual obligations arising hereunder, is governed, and construed in accordance with the laws of England and Wales, and the courts of England have exclusive jurisdiction to deal with any dispute arising hereunder.

Contract between Host and Creator

• This legally binding agreement is formed between the Creator and Host upon confirmation of a Booking by a Creator of a Property through the platform (the “Contract”)
• The parties to the Contract are the Host and the Creator only (the “Parties”).
• The capitalised terms used in this Contract shall be defined in accordance with the defined terms set out in the Host Terms and Conditions set out at styledhomestudios.co.uk.

Key terms

• The Host agrees to provide the Creator with access to the Property at the times and dates agreed in the Booking.
• The Creator agrees to leave the Property in the condition that it was found at the start of the Event and agrees to leave promptly at the time agreed in the Booking unless the parties agree to extend the Booking.
• Unless otherwise agreed between the Parties any extended Bookings will be charged at 1.5 times the listed hourly rate
• Any written any terms, conditions, rules and restrictions of the Host set out in the relevant Listing or stipulations or requirements of the Host or Creator included in and agreed to by the Parties in subsequent correspondence shall be treated as terms of this Contract.
• If the Host cancels the Booking less than 7 days prior to the Event they will not receive the Booking Fee.
• If the Creator cancels their Booking, the Creator agrees to pay the Host a proportion of the Booking Fee depending on the notice given, as follows:
  • • if the Creator cancels their Booking more than 7 days before the Event, no Booking Fee is payable to the Host by the Creator;
    • if the Creator cancels the Booking after 7 days but more than 48 hours before the Event, the Creator will pay the Host 50% of the Booking Fee; or
    • if the Creator cancels the Booking within 48 hours of the Event, the Creator will pay the Host the full Booking Fee.
• The Host warrants to the Creator that the Listing is accurate, not misleading in all material respects and does not omit anything that a reasonable Creator might expect to be informed of.
• These terms are governed, and construed in accordance with the laws of England and Wales, and the courts of England have exclusive jurisdiction to deal with any dispute arising hereunder